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Sunday, June 1, 2008

New York lawyer sues Delta for mistreatment

You know the concept, never mis-treat a lawyer unless you want to be dragged through a whole trial that could be very damaging to the public relations for Delta Airlines. A New York lawyer has filed a case against Delta for causing his vacation to turn into a nightmare, with having to spend a long time in the airport, and being treated very rudely by the staff of the airline. The man had planned a trip to Buenos Aires to celebrate his mom's 80th birthday; instead he ended up spending many days in the airport, being without luggage and being treated very rudely by the airline staff:

NEW YORK (Reuters) - A New York lawyer is suing Delta Air Lines for $1 million, saying his family vacation turned into a nightmare after they were stranded in an airport for days and treated disdainfully by airline employees. Roth, his two teenage children, his wife and mother spent three days in airports, went days without their luggage, were treated rudely by airline employees and were forced to spend $21,000 on unused hotel rooms in Argentina, replacement clothes, and other costs.
After the initial flight from New York was delayed by more than two hours, the family was not allowed to board their connecting flight in Atlanta, Roth said. A Delta employee "literally walked away chuckling that he had left them stranded," he said.
After waiting in the airport for hours, Roth was told the next available flight would depart more than two weeks later. He then booked a flight through a different airline and arrived in Argentina three days later than planned. The family was not reunited with their luggage for more than five days.

This would be yet another horror story about airlines and their staff; unfortunately, there are many such stories that are common place nowadays.

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