Weird news - Finding vomit on your airline seat

In the service business, quick turnaround is a necessity for earning more money, but that sometimes clashes with service levels. I once had to take a train, and it was a turnaround from another train that was supposed to arrive some time earlier, be cleaned and then take on more passengers. It was late so it was probably decided to quickly just let it be used again without cleaning, and that was what happened. The problem was, the inside of the train was pretty dirty, one is used to see a train after there has been some amount of cleaning. Similarly, when you take a cinema hall or a flight, it is typically a quick turnaround. If you spill some popcorn or soda, do you stop to think about how quickly they would be able to clean it before the next set of customers arrive ?
Well, this gentlemen got to see the case when the seat was not cleaned and got a seat with vomit on it, and with not much of sympathies or action from the cabin crew (link to article):

A British Airways passenger was horrified to find his seat covered in what appeared to be vomit. Passenger Dave Gildea was travelling from London Heathrow airport to Seattle when he was assigned seat 64K. "I had upgraded to business class at the airport in London Heathrow and was assigned seats 64K," the 38-year-old told The Sun. "I didn't notice anything until about two hours into the British Airways flight when I popped down the foot stool so I could get some sleep and saw the vomit on the seat. "It was also splashed on the wall behind and the floor below, which I then noticed." However, Mr Gildea says that he when he told the cabin crew about it, they asked if he had been sick on the seat himself. "I went to the cabin crew and the attendants first response was 'was this here when you boarded?' but it was clear it was dried in," he says.

New York lawyer sues Delta for mistreatment

You know the concept, never mis-treat a lawyer unless you want to be dragged through a whole trial that could be very damaging to the public relations for Delta Airlines. A New York lawyer has filed a case against Delta for causing his vacation to turn into a nightmare, with having to spend a long time in the airport, and being treated very rudely by the staff of the airline. The man had planned a trip to Buenos Aires to celebrate his mom's 80th birthday; instead he ended up spending many days in the airport, being without luggage and being treated very rudely by the airline staff:

NEW YORK (Reuters) - A New York lawyer is suing Delta Air Lines for $1 million, saying his family vacation turned into a nightmare after they were stranded in an airport for days and treated disdainfully by airline employees. Roth, his two teenage children, his wife and mother spent three days in airports, went days without their luggage, were treated rudely by airline employees and were forced to spend $21,000 on unused hotel rooms in Argentina, replacement clothes, and other costs.
After the initial flight from New York was delayed by more than two hours, the family was not allowed to board their connecting flight in Atlanta, Roth said. A Delta employee "literally walked away chuckling that he had left them stranded," he said.
After waiting in the airport for hours, Roth was told the next available flight would depart more than two weeks later. He then booked a flight through a different airline and arrived in Argentina three days later than planned. The family was not reunited with their luggage for more than five days.

This would be yet another horror story about airlines and their staff; unfortunately, there are many such stories that are common place nowadays.